I applaud this SMRT BC for his actions.
Incident happened on 26 April 2013, at 8pm. He was driving SMB353S - 911/911E and was heading back to Woodlands Int for his last trip. Tru-out the trip, he realised that a old man have been on his bus for the past few trips(didn't alight). Instead of ignoring, he asked the old man. Given that the old man was lost, he stop at Blk882 and called the police for help. Pax. were also transferred to another bus and it went off service.
I don't know how the driver managed to called his grandson/daughter before the police arrived, but it was indeed a great job done by him.
He's non other than the former 900Ax969 driver, currently driving 911 splits(S102/S201).